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Frequently Asked Questions
What are our primary advantages?
High quality is our focus, backed by over 22 years of experience as a leading electric vehicle manufacturer. Our vehicles feature a streamlined design, high-grade paint, and competitive pricing with quick 24-hour response times for all inquiries.
What are the trade and payment terms?
We normally work on EXW, FOB, CFR, or CIF terms. We accept T/T (30% down payment, 70% before shipment) and L/C at sight.
What is the expected delivery time?
Standard configurations typically take 20 working days. Customized configurations require approximately 30 to 40 working days.
What color options are available?
The vehicle can be painted any color based on the client's request (Color No. provided by customer). We allow a maximum mix of 2 colors per vehicle.
What is the warranty policy?
We provide a 1-year warranty on the vehicle, excluding easy-broken wear-and-tear parts.
How is the shipment handled?
Most vehicles are transported by sea or by railway for landlocked countries. Spare parts are dispatched via air or express couriers like DHL, UPS, and Fedex.